UsCentral48 Network Disruption

  • Posted: 8:36 pm EDT 09/04/15

Disruption Start Time: 8:15 pm EDT 09/04/15

Estimated duration: 2 hours

Status: In Progress

We are getting in touch with you to let you know that at approximately 20:15 EDT, the server UsCentral48 began experiencing networking trouble. This will cause performance issues for sites hosted on this server. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

UK11 UK9 Network Disruption

  • Posted: 6:37 pm EDT 09/04/15

  •  Updated: 8:34 pm EDT 09/04/15

Disruption Start Time: 6:00 pm EDT 09/04/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 18:00 EDT, the servers UK9 and UK11 began experiencing networking trouble. This will cause performance issues for sites hosted on this server. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

Emergency maintenance Cloud VPS HVM110

  • Posted: 12:38 am EDT 09/03/15

  •  Updated: 12:57 am EDT 09/03/15

Issue Start Time: 12:01 am EDT 09/03/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 12:01 AM EDT the Cloud VPS HVM110 is having issues. Our admins are working to restore service the servers on this Hypervisors as quickly as possible.

As of 12:55 AM EDT this is resolved. If you are having any troubles please contact our support.

UK9 Network Disruption

  • Posted: 10:09 am EDT 08/23/15

  •  Updated: 10:19 am EDT 08/23/15

Disruption Start Time: 10:00 am EDT 08/23/15

Estimated duration: 4 hours

Status: In Progress

We are getting in touch with you to let you know that at approximately 10:00 EDT, the server UK9 began experiencing networking trouble. This will cause performance issues for sites hosted on this server. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

USEast23 Emergency Migration

  • Posted: 3:16 pm EDT 08/21/15

  •  Updated: 12:17 pm EDT 08/31/15

Issue Start Time: 3:00 pm EDT 08/21/15

Estimated duration: 12 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 15:00 EDT, the server USEast23 begun experiencing performance issues necessitating an emergency migration. We are working on migrating all accounts hosted on the server to other servers to address this issue.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

If you are using our DNS services no changes are required on your part. If you however utilize third party services please let us know so that we can provide you with the IP address. It will also be visible in the cPanel sidebar for accounts.

As of 8/22/2015 20:00 EDT this is still in progress unfortunately. We are working to get this done as quickly as possible. As of 8/28/2015 This was resolved, if you are still seeing any issues with your site please to not hesitate in getting in touch my live chat or by ticket. Thanks.